Management, operation and maintenance of the water treatment facilities under Sungai Selangor Phase 1 (SSP 1) that currently supplies to large areas of Kuala Lumpur, Petaling Jaya, Klang, Kuala Selangor, Kuang and Kundang.

SSP1 is one of the biggest Malaysia’s water treatment plant (Nominal Design Capacity of 950 MLD). Indeed, this was a milestone in achievements for Taliworks to be entrusted with the responsibility of running this facility.

SSP1 was conferred with MS ISO 9001:2000 Quality Management Systems - Requirements (OPERATION AND MAINTENANCE OF WATER TREATMENT PLANT) accreditation on 21 March 2003. Before that, in October 2000, the SSP1 Laboratory was conffered with the Seal of Accreditation (ISO/IEC Guide 25) by Department of Standards Malaysia under the National Laboratory Accreditation Scheme (SAMM). The SSP1 Laboratory was subsequently elevated to the ISO 17025 accreditation in October 2002.

In line with the commitment to water quality excellence, Sungai Harmoni has continued to carry out a comprehensive set of water quality testing of the treated water to ensure compliance with water quality standards at all times. It has, on its own accord, instituted a surveillance programme to monitor the raw water quality in the Sungai Selangor catchments upstream of the intake on a quarterly basis; this is to be forewarned of potential changes in the raw water quality that may require adjustments to the treatment regime.

Backed by the most modern water treatment technology and computer-based telemetry monitoring of process data, this facility produces treated water, that complies with the quality standards of the Malaysian Ministry of Health and the World Health Organisation.

Taliworks Langkawi operates and maintains the entire water supply and distribution facilities in Pulau Langkawi, Kedah and the Sungai Baru water treatment plant in Perlis for 25 years commencing from 1995. The operation covers the full spectrum of management, operation and maintenance as well as production, distribution and billing facilities.

Among facilities managed by Taliworks Langkawi is 517 km of water distribution pipes of diameter 100mm and above and 38 km of submarine pipes from Sungai Baru, Perlis to Langkawi Island, Kedah. Taliworks Langkawi also using a computerized Geographical Information System (GIS) for more effective and systematic management and operation of the water supply system.

Since the commencement of the privatisation contract, Taliworks Langkawi managing a consumer account base of more than 17,595 accounts. In a pro-active approach to attend speedily to consumer complaints regarding pipe bursts and leaks and low pressures etc., Taliworks Langkawi has installed a toll free line for consumers to lodge their complaints.

The WTPs managed by the Taliworks Group are supported by well-equipped laboratories which provide water analyses covering the full spectrum of parameters. These back-up laboratory services play an important role in monitoring the water safety and quality of the drinkng water supplied.